Support Services Gallega Software Solutions

Support Services

Admin Support – We recognize the value in long-term client relationships. With our
ongoing support, you can speak to a certified Salesforce admin already familiar with
the nuances and specifics of your particular org and business process. Let us keep you
ahead of cutting edge releases and features that can dramatically enhance your
business process. Technology moves quickly, but we can keep you up to date so that
you can focus on your business.
On Call Support – Have an issue that needs immediate resolution? Our certified
Salesforce consultants will work to resolve your issue quickly and comprehensively.

Migration Services

We can assist you with migrating existing Salesforce classic apps to Lighting experience

  • We have to ability to effectively debug and resolve technical issues and/or defects which
    may be reported as a result of faults in the production system
  • We can help our clients migrate changes from development to test to production
    environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
  • We perform independent code reviews and certify code developed by self and other
    junior team members on the project
  • Manage risks and issues as well as cross dependencies with other teams. Communicate
    effectively with internal teams and client to address technical design and functional gaps

Integration Services

We provide salesforce integration services where our experts who have the proven
hands on experience on integration with salesforce tools help you to fully integrate
Salesforce with your ERP, Accounting System, Marketing and customer service, order
management, and all other critical systems that you need to integrate.

  • We can develop end to end Salesforce solutions using Configuration and customization using APEX Class, Triggers, Visualforce pages, Lightning components etc.,
  • We build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On
  • We build custom applications in Salesforce Lightning experience and develop
    custom reusable Lightning components and apps using JavaScript, Aura framework and